Last Updated: 22 September 2026

Welcome to https://www.mehcisor.com, operated by Mehcisor Pvt. Ltd. These Terms & Conditions govern your use of our Website and your purchase of products from us.

By accessing our Website or placing an order, you agree to these Terms & Conditions, our Privacy Policy, and our Refund, Return & Cancellation Policy.

If you do not agree with these Terms, please do not use the Website or place an order.

1. About Mehcisor

Mehcisor Pvt. Ltd.

A91, Second Floor,
Sector-80, Noida,
Uttar Pradesh, India

Email: mehcisor@gmail.com

Website: https://www.mehcisor.com

2. Use of the Website

You may use this Website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the Website for fraudulent or unlawful purposes.

• Attempt to gain unauthorised access to the Website or its systems.

• Interfere with the security, functionality, or operation of the Website.

• Introduce viruses, malicious code, or other harmful material.

• Use automated systems in a manner that may disrupt or abuse the Website.

• Provide false, inaccurate, or misleading information.

• Use the Website to infringe the rights of another person or entity.

3. Products and Product Information

Mehcisor sells oral-care and related products through the Website.

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on the Website are accurate and up to date.

However:

• Product colours may vary depending on your device or display.

• Packaging may change from time to time.

• Product images may be illustrative.

• Minor variations in appearance or packaging do not necessarily constitute a defect.

Where a product is materially different from the product ordered or represented on the Website, the customer may contact us in accordance with our Refund, Return & Cancellation Policy and applicable law.

4. Product Usage and Safety

Customers should carefully read and follow all instructions, warnings, precautions, and usage directions supplied with the product.

Products should be used only for their intended purpose.

Information provided on our Website about oral-care products is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

If you experience an unexpected reaction, discomfort, or other health concern while using a product, discontinue use where appropriate and consult a qualified healthcare professional.

5. Prices and Taxes

Product prices displayed on the Website may change without prior notice.

Applicable taxes and charges, where required, will be displayed during the purchasing process.

The amount shown at checkout before the order is submitted represents the amount payable for that order, subject to any applicable payment or transaction processing conditions.

6. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, or temporarily remove products from sale.

If an order has been placed but we are unable to fulfil it because the product is unavailable or due to another legitimate reason, we will contact the customer and provide an appropriate remedy in accordance with applicable law.

7. Placing an Order

When you place an order through our Website, you agree to provide accurate and complete information.

You are responsible for checking the following before completing your order:

• Product

• Quantity

• Name

• Mobile number

• Email address

• Billing information

• Shipping address

• PIN code

An order may be processed only after successful payment confirmation and the required order information being available.

8. Order Confirmation

After placing an order, you may receive an order confirmation by email or through another communication method associated with your order.

An order confirmation confirms that we have received your order request.

In circumstances where further verification or availability confirmation is required, the order may remain subject to such verification.

9. Order Cancellation

Orders cannot ordinarily be cancelled once they have been successfully booked or placed.

Customers should carefully verify all order information before completing payment.

This cancellation policy does not limit or exclude any cancellation, refund, replacement, or other statutory consumer right that cannot legally be excluded.

10. Payment

Mehcisor does not currently offer Cash on Delivery.

Orders must be paid using the online payment methods made available at checkout.

Payments are processed through Razorpay and/or the applicable payment service provider.

Mehcisor does not intentionally store complete card numbers, CVV/security codes, UPI PINs, internet-banking passwords, or similar payment credentials on its own Website servers.

Payment processing is subject to the applicable terms and policies of the payment service provider.

11. Shipping and Delivery

We currently deliver products within India only.

Orders may be shipped using:

• India Post; or

• A third-party shipping/logistics aggregator and its delivery partners.

The estimated delivery time is generally 4–7 days across India.

Delivery estimates are indicative and may vary depending on:

• Delivery location

• PIN code

• Logistics availability

• Weather conditions

• Holidays

• Transportation conditions

• Operational delays

• Government restrictions

• Natural disasters

• Strikes

• Other circumstances beyond our reasonable control

We will make reasonable efforts to dispatch and deliver orders within the indicated timeframe.

12. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

This includes:

• Recipient name

• House/building number

• Street/locality

• City

• State

• PIN code

• Valid contact number

Mehcisor is not responsible for delivery delays or failed delivery resulting from incorrect, incomplete, or inaccurate information provided by the customer.

13. Undelivered or Returned Shipments

If a shipment cannot be delivered because of an incorrect address, incomplete information, recipient unavailability, refusal to accept delivery, or another circumstance attributable to the customer, the shipment may be returned to the sender by the applicable logistics provider.

Any further action concerning such an order will be handled on a case-by-case basis and in accordance with applicable law.

14. Returns, Refunds and Product Issues

Mehcisor does not provide a general return or refund facility for change-of-mind purchases or ordinary personal preference.

However, customers should contact us if they receive a product that is:

• Wrong;

• Damaged;

• Defective;

• Significantly deficient; or

• Materially different from the product ordered or represented.

Such issues will be reviewed in accordance with our Refund, Return & Cancellation Policy and applicable law.

Nothing in these Terms is intended to exclude any consumer right or remedy that cannot legally be excluded.

15. Personal-Care and Hygiene Products

Because Mehcisor sells oral-care and personal-use products, opened or used products are generally not eligible for return solely because the customer has changed their mind or does not wish to use the product.

This does not prevent a customer from reporting a genuine defective, damaged, wrong, deficient, or materially misdescribed product.

16. Promotional Offers and Discounts

Promotional offers, discounts, coupon codes, and other campaigns may be subject to additional terms.

Unless otherwise stated:

• Promotional offers have specified validity periods.

• Offers may be limited to specified products or customers.

• Multiple promotional offers may not necessarily be combined.

• Promotional discounts cannot ordinarily be exchanged for cash.

• Promotional terms displayed with a particular offer will apply to that offer.

Mehcisor reserves the right to modify or withdraw promotional offers where permitted by applicable law.

17. Intellectual Property

All content on the Website, including but not limited to:

• Mehcisor branding

• Logos

• Product photographs

• Graphics

• Product descriptions

• Text

• Videos

• Website design

• Layout

• Software

• Other original materials

is owned by or licensed to Mehcisor Pvt. Ltd., unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

18. Customer Reviews and User Content

Where the Website permits customers to submit reviews, comments, photographs, or other content, you are responsible for ensuring that the content is truthful, lawful, and does not infringe the rights of others.

You must not submit content that:

• Is false or deliberately misleading;

• Is unlawful;

• Is defamatory;

• Infringes intellectual property or privacy rights;

• Contains malicious code;

• Impersonates another person; or

• Violates applicable law.

Mehcisor may moderate, refuse to publish, or remove content that violates these requirements or applicable law.

19. Third-Party Services

Our Website may use third-party services for payment processing, shipping, hosting, security, performance, forms, communications, and other operational purposes.

These third parties may have their own terms and privacy policies.

Your use of a third-party service may therefore also be subject to the terms applicable to that service.

20. Website Availability

We make reasonable efforts to keep the Website available and functioning properly.

However, the Website may occasionally be unavailable because of:

• Maintenance

• Technical failures

• Server problems

• Security incidents

• Internet or network problems

• Updates

• Third-party service interruptions

• Circumstances beyond our reasonable control

We do not guarantee uninterrupted or error-free Website availability.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Mehcisor will not be responsible for indirect, incidental, special, or consequential losses arising from:

• Use or inability to use the Website;

• Temporary Website unavailability;

• Delays caused by third-party service providers;

• Delivery delays caused by circumstances beyond our reasonable control; or

• Unauthorised access caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

Nothing in these Terms is intended to remove or restrict statutory consumer rights.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, or expenses arising from your unlawful use of the Website, violation of these Terms, or infringement of another person’s rights.

23. Suspension or Termination

We may restrict or suspend access to the Website where reasonably necessary for:

• Security;

• Fraud prevention;

• Unlawful activity;

• Abuse;

• Technical maintenance; or

• Protection of the Website, customers, or our business.

This does not affect rights or remedies available under applicable law.

24. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how Mehcisor collects, uses, stores, and shares personal information.

Please review the Privacy Policy before using the Website or placing an order.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

• Our products;

• Website functionality;

• Business practices;

• Payment or shipping arrangements;

• Applicable laws; or

• Regulatory requirements.

The latest version will be published on this page with the applicable “Last Updated” date.

26. Governing Law

These Terms are governed by the laws applicable in India.

Nothing in these Terms limits any consumer’s right to approach a competent consumer commission, court, authority, or other forum having jurisdiction under applicable law.

Subject to applicable law, disputes may be addressed before a court or other competent forum having jurisdiction.

27. Grievance and Customer Support

For questions, complaints, order-related issues, or grievances, please contact:

Mehcisor Pvt. Ltd.

A91, Second Floor,
Sector-80, Noida,
Uttar Pradesh, India

Email: mehcisor@gmail.com

We will review customer complaints and grievances and respond in accordance with applicable law.

28. Contact Us

For general enquiries:

Mehcisor Pvt. Ltd.
A91, Second Floor,
Sector-80, Noida,
Uttar Pradesh, India

Email: mehcisor@gmail.com

Website: https://www.mehcisor.com